Our policy, set in place to protect us both, is that the deposit is not refundable. Once committed by a deposit, we will lock in a crew assigned to your wedding. If we get another assignment, consumer or corporate that might be financially better, and we’ll prioritize our crew for your wedding first. That said, there are exceptions to every rule, for example if a groom is in the US military and a sudden deployment forces the wedding to be cancelled, then we can certainly hold the deposit for a future date. If you’re worried about any situations like this affecting your day, please let us know in advance.